Our journey — and how we work.
Not a corporate story. Just what kept going wrong in how Umrah trips get sold, and what we do differently.
AL UFUQ TRAVEL & TOURS
ہمارے بارے میں
Why we started Al Ufuq
What kept going wrong for pilgrims.
قیمتیں جو بدلتی رہتی ہیں
A quote at enquiry, a different number — or new "extras" — by the time you pay.
Agents who go quiet
Easy to reach before payment, gone once you land in Saudi.
"Near the Haram" that isn't
A hotel description that doesn't match the walk.
چھوٹی بکنگز کو نظر انداز کر دینا
Solo travellers treated as less of a priority.
Our commitments
What that means in practice.
01
One written price
No moving numbers after you've agreed to book.
02
Honest information
Real hotel locations, real inclusions, no guesswork.
03
Reachable
A direct WhatsApp contact for the whole journey.
04
Every budget
Solo or small bookings get the same attention.
05
In your service
You're a guest of the Haramain — we look after you before, during and after.
06
We stay with it
Ground problems are ours to solve, not yours.
Come meet us.
Our Karachi office is open every day from 1pm to 10pm, and walk-ins are welcome — a quick call before you come helps, or WhatsApp us anytime.
Most of our travellers come by referral — ask us for a reference.